Privacy Policy
Refund Policy
Refund Policy
Thank you for shopping at Ziontuel (PVT) Ltd. We value your satisfaction and aim to provide the best shopping experience.
Returns We accept returns within 7 from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Refunds After we receive and inspect your return, we will notify you about the approval. Approved refunds will be processed to your original payment method. Shipping charges are non-refundable unless the return is due to our mistake.
Exchanges For exchanges (different size/color/etc.), please contact us within 7.
Non-Returnable Items The following items cannot be returned or refunded:
- Digital downloads / software
- Gift cards
- Personalized or custom-made products
- Perishable goods
- Sale / clearance items
Damaged or Defective Items If you receive a damaged or defective product, please contact us immediately with photos. We will arrange a replacement or full refund.
Return Shipping You are responsible for return shipping costs unless the return is our error (in which case we will provide a prepaid label).
Processing Time Refunds are processed within 2 after inspection.
Contact Us For any questions, email us at [email protected]
Privacy Policy
Privacy Policy
At Ziontuel (PVT) Ltd, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your information.
Information We Collect
- Personal details (name, email, phone, address)
- Payment information (processed securely by third parties)
- Browsing data (via cookies)
How We Use Your Information
- Process and ship your orders
- Provide customer support
- Send order updates and (optional) marketing emails
- Improve our website and services
Information Sharing We do not sell your data. We may share it with:
- Trusted service providers (payment, shipping, hosting)
- Legal authorities when required by law
Data Security We use industry-standard security measures, but no system is 100% secure.
Cookies We use cookies to improve your experience. You can manage them in your browser settings.
Changes to This Policy We may update this policy and will post the new version here.
Contact Us Questions? Reach us at [email protected].Ziontuel (PVT) Ltd
Terms & Conditions
Terms and Conditions Welcome to Ziontuel (PVT) Ltd. By using our website and making purchases, you agree to these terms.
User Eligibility You must be at least 18+ years old to use this website.
Orders & Payments
- All orders are subject to acceptance and availability.
- We reserve the right to cancel orders in case of errors or suspected fraud.
- Payments are processed securely through third-party gateways.
Shipping & Delivery Delivery times are estimates only. We are not responsible for delays caused by shipping carriers.
Returns & Refunds Please refer to our [Refund Policy] page.
Intellectual Property All content on this website belongs to Zi ontuel (PVT) Ltd. You may not copy or use it without permission.
Limitation of Liability We are not liable for indirect damages arising from the use of our website or products.
Changes to Terms We may update these terms at any time. Continued use means you accept the changes.